Assistant Manager - Hospitality

$47,840 - $47,840/Yr

Sheetz - Washington, PA

Full-time - Entry Level

Washington, PA

501-1,000 employees

Gasoline Stations and Fuel Dealers

About the position

The Assistant Manager - Hospitality at Sheetz is responsible for ensuring a top-tier customer service experience while overseeing daily operations in the absence of the Store Manager. This role focuses on maintaining hospitality standards, managing inventory, and leading a team to meet customer needs effectively. The position offers opportunities for professional growth and development within a fast-paced environment.

Responsibilities

• Support the Store Manager in recruitment, selection, training, and performance management of staff.
• Handle customer questions, complaints, and concerns.
• Ensure compliance with Sheetz policies, procedures, and programs.
• Oversee timely customer transactions and cleanliness standards in the store.
• Check end-of-day tasks to ensure they are completed.
• Manage inventory through proper placement, pricing, and re-filling of merchandise.
• Lead profit management processes including shrink indicators and stock audits.

Requirements

• High School Diploma or GED required.
• One year of experience supervising others in a fast food, restaurant, retail, or convenience operation preferred.
• Successful completion of certification testing as needed.
• Valid ServSafe certification or any other legally required certification.

Nice-to-haves

• Two-year degree in a business-related field preferred.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid parental leave
• Paid time off
• Tuition reimbursement