Assistant Manager - Midas

$45,000 - $50,000/Yr

Leeds West Groups - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Repair and Maintenance

About the position

The Assistant Store Manager at Midas Leeds West Groups plays a crucial role in supporting the Store Manager in overseeing daily operations, ensuring customer satisfaction, and driving business growth. This position requires strong leadership skills, business acumen, and a deep understanding of the automotive industry to deliver exceptional service and meet business objectives.

Responsibilities

• Assist the Store Manager in overseeing daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
• Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards.
• Assist in analyzing and monitoring key performance indicators (KPIs) to track shop performance and identify areas for improvement.
• Develop and implement strategies for customer retention and future business growth to maximize sales and profitability goals.
• Provide legendary customer service and ensure customer satisfaction through effective interactions and communications.
• Oversee, analyze, manage, and control inventory levels, business costs, and expenses to meet budget targets.
• Act as a key holder for the facility and fulfill opening and closing procedures, including nightly deposits and responding to security concerns after hours.
• Analyze and minimize workplace safety concerns through training and compliance with safety policies.
• Ensure test drives are conducted correctly and in accordance with company policy and traffic laws.
• Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.

Requirements

• Minimum of three years of related experience in automotive repair or management.
• Minimum of three years of managerial experience preferred.
• High school diploma or GED required; bachelor's degree in business management or related field is a plus.
• Strong leadership, organizational, and communication skills.
• Proficient in technology and software systems, including Digital Vehicle Inspections (DVI).
• Extensive knowledge of the automotive industry and repair procedures.

Nice-to-haves

• Experience in expense management and inventory control.
• Strong analytical and problem-solving skills.
• Ability to thrive in a high-paced sales environment.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee discount
• Retirement plan