Assistant Manager (Must be fluent in Spanish and English)

$67,600 - $67,600/Yr

El Rinconsito Puyallup - Puyallup, WA

Full-time - Mid Level

Puyallup, WA

About the position

The Assistant Manager at El Rinconsito in Puyallup, WA, is responsible for overseeing all aspects of restaurant operations, ensuring exceptional customer service, efficient financial performance, and a positive work environment. This role requires fluency in both Spanish and English and a minimum of two years of restaurant management experience. The Assistant Manager will lead the team, manage staff, maintain quality standards, control costs, and drive revenue growth, while also fostering a supportive and inclusive workplace culture.

Responsibilities

• Lead and manage all day-to-day operations of the restaurant, including staff scheduling, inventory management, and vendor relations.
• Recruit, hire, train, and supervise restaurant staff, fostering a positive and inclusive work environment.
• Set and enforce high-quality standards for food preparation, presentation, and service to ensure an exceptional dining experience for guests.
• Develop and implement strategies to achieve sales targets, maximize revenue, and control costs.
• Monitor financial performance through budgeting, forecasting, and analysis of key performance indicators (KPIs).
• Maintain compliance with health, safety, and sanitation regulations, ensuring a clean and safe environment for staff and guests.
• Foster positive relationships with customers, addressing any concerns or feedback promptly and professionally.
• Implement marketing initiatives to attract new customers and promote repeat business.
• Collaborate with the executive chef to develop and update menus, ensuring a diverse selection of high-quality dishes.
• Stay informed about industry trends, competitor activities, and customer preferences to identify opportunities for business growth and innovation.
• Uphold company policies and procedures, ensuring adherence to standards of excellence and operational efficiency.
• Prepare and present regular reports to senior management on restaurant performance.

Requirements

• Fluency in Spanish and English.
• Proven experience as an Assistant Manager or similar leadership role in the restaurant industry, with a minimum of 2 years of managerial experience.
• Extensive knowledge of restaurant operations, including food and beverage service, kitchen management, and customer service principles.
• Strong leadership abilities to inspire and motivate a diverse team.
• Excellent interpersonal and communication skills.
• Demonstrated ability to drive sales, control costs, and maximize profitability through strategic planning.
• Proficiency in budgeting, financial analysis, and reporting.
• Flexibility to work evenings, weekends, and holidays as needed.
• Bachelor's degree in hospitality management, business administration, or a related field preferred.
• ServSafe certification and/or other relevant food safety certifications preferred.

Nice-to-haves

• Bachelor's degree in hospitality management, business administration, or a related field preferred.
• ServSafe certification and/or other relevant food safety certifications preferred.

Benefits

• Paid time off
• Opportunities for career growth and advancement
• Paid Family and Medical Leave (PFML)
• Paid Sick Leave