Assistant Manager of Store Operations

$64,000 - $133,000/Yr

Hy-Vee - Sheldon, IA

Full-time - Entry Level

Sheldon, IA

Food and Beverage Retailers

About the position

The Assistant Manager of Store Operations at Hy-Vee, Inc. is responsible for supervising and coordinating the activities of employees to ensure customer satisfaction and operational efficiency. This role involves fostering a positive work environment, providing excellent customer service, and ensuring compliance with store policies and procedures. The Assistant Manager will also oversee training, employee performance evaluations, and maintain store standards for cleanliness and safety.

Responsibilities

• Supervises and coordinates the activities of employees to meet customer needs.
• Maintains a positive attitude and creates a friendly atmosphere through teamwork.
• Provides prompt, efficient, and friendly customer service.
• Assists customers in locating products and enhancing their shopping experience.
• Handles employee issues and coordinates disciplinary procedures when necessary.
• Ensures compliance with store accounting procedures and reports potential problems.
• Oversees store sanitation and cleanliness to meet company guidelines.
• Evaluates employee performance and recommends personnel actions.
• Trains employees on safety procedures and ensures a safe work environment.
• Directs the ordering of merchandise and coordinates compliance with established policies.

Requirements

• Experience in retail management or supervisory roles.
• Strong customer service skills and a friendly demeanor.
• Ability to train and evaluate employees effectively.
• Knowledge of store operations and merchandising techniques.
• Familiarity with safety procedures and compliance regulations.

Nice-to-haves

• Experience in the grocery or perishables sector.
• Knowledge of inventory management systems.
• Ability to work flexible hours, including weekends.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Employee discounts on store products.