Assistant Manager, Operations - Lake Success (NEW STORE)

$47,528 - $65,208/Yr

Gap - New Hyde Park, NY

Full-time - Entry Level

New Hyde Park, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As an Assistant Manager at Gap Inc., you will play a pivotal role in setting the tone for the store and the team, bringing the brand to life for customers. Your primary responsibility will be to drive profitable sales growth through various aspects of store operations, including customer service, product management, merchandising, and talent development. You will support the execution of the store strategy to achieve performance goals, collaborating closely with the General Manager and/or Assistant General Manager. Your leadership will involve teaching and coaching behaviors to Leads, Experts, and Brand Associates, fostering a high-performing team that delivers a best-in-class customer experience. In this role, you will support strategies and processes aimed at driving store sales while maintaining a customer-centric mindset. You will be responsible for recruiting, hiring, and developing a highly productive team of Brand Associates and Experts. Additionally, you will own your assigned area of responsibility, implementing action plans to maximize efficiencies and productivity. Performing Service Leader duties will be part of your responsibilities, ensuring consistent execution of standard operating procedures and representing the brand effectively while understanding the competitive retail landscape. Community involvement will also be a key aspect of your role, as you leverage omni-channel strategies to deliver a frictionless customer experience. You will ensure that all compliance standards are met, contributing to the overall success of the store and the brand.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Requirements

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.