Assistant Manager, Ops, RSR

Amazon - Price, UT

Full-time - Entry Level

Onsite - Price, UT

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Assistant Manager in Operations at Amazon's Rural Super Rural (RSR) delivery stations plays a crucial role in leading a team to ensure the highest levels of safety, quality, and performance in package delivery. This position involves mentoring team members, collaborating with support teams, and working in a dynamic environment to meet customer delivery promises.

Responsibilities

• Lead and engage your team to maintain safety, quality, attendance, and performance standards.
• Ensure customer orders are delivered on time and to the correct location.
• Support, mentor, and motivate team members.
• Collaborate with support teams to meet business objectives.
• Manage safety, quality, productivity, and customer delivery promises.

Requirements

• High School diploma or equivalent.
• 6+ months of leadership experience in a retail, distribution, or similar environment.
• At least 1 year of experience working with computers and Microsoft Office (including Outlook, Word, and Excel).
• Ability to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours.
• Availability to work 40 hours/week and overtime as required.
• Flexibility to work various schedules, including weekends, nights, and holidays.
• Must be at least 18 years of age.

Nice-to-haves

• Experience managing a team of 10+ employees or 1+ year of experience directly managing others.
• Experience with process improvements (Lean Six Sigma and/or Kaizen).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor's Degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Benefits

• Health care (medical, dental, vision) coverage starting on day 1.
• 401(k) with company match.
• Holiday/overtime pay.
• Employee discount.
• Fully paid Maternity and Parental Leave options.