Assistant Manager, Ops, RSR

Amazon - Panama City, FL

Full-time - Entry Level

Onsite - Panama City, FL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Assistant Manager, Ops at Amazon is responsible for leading a team in a fast-paced fulfillment environment, ensuring safety, quality, and productivity while meeting customer delivery expectations. This in-person role requires flexibility to work overnight shifts and involves engaging with team members to maintain high performance levels.

Responsibilities

• Support, mentor, and motivate team members during shifts.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to meet business objectives.
• Lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours.
• Work in varying noise levels and temperatures, including outside loading departments and refrigerated environments.
• Work a flexible schedule, including weekends and/or overnight shifts.

Requirements

• High School or equivalent diploma.
• 6+ months of leadership experience in a retail, distribution, or similar environment.
• At least 1 year of experience working with computers and Microsoft Office (including Outlook, Word, and Excel).
• Ability to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours.
• Availability to work 40 hours/week and overtime as required.
• Flexibility to work various schedules/shifts, including weekends, nights, and/or holidays.
• Must be at least 18 years of age.

Nice-to-haves

• Experience managing a team of 10+ employees or 1+ year of experience directly managing others.
• Experience with process improvements (Lean Six Sigma and/or Kaizen).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor's Degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Benefits

• Health care (medical, dental, vision) coverage starting on day 1.
• 401(k) with company match.
• Holiday/overtime pay.
• Employee discount.
• Fully paid Maternity and Parental Leave options.