Assistant Manager Retail Clinton

$52,000 - $52,000/Yr

Goodwill - Clinton, MD

Full-time - Entry Level

Clinton, MD

Social Assistance

About the position

The Assistant Manager Retail position at Goodwill in Clinton, MD, offers an exciting opportunity for leadership in a dynamic retail environment. This role involves assisting the store manager in daily operations, developing team members, and ensuring exceptional customer service while contributing to community improvement. The position emphasizes professional growth and offers a robust benefits package.

Responsibilities

• Assists the store manager with the overall operation of the business unit.
• Develops, coaches and trains all direct reports in the business unit.
• Helps to create an atmosphere of ongoing exceptional customer service to internal and external customers.
• Makes recommendations for hiring and evaluating associates on the team.
• Assists the store manager in performing the daily administrative/clerical functions of store operations.
• Provides exceptional customer service to customers, including resolving customer concerns.
• Fulfills the duties of store personnel only if needed.
• Models, monitors and enforces compliance with company policies and standards.
• Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
• Maintains the general appearance of the store and premises according to agency standards.
• Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
• Performs all other duties as assigned.

Requirements

• High school diploma or equivalent plus one to three years previous management experience in retail or similar service-oriented business or environment.
• Basic math and computer skills, including the ability to create and manipulate spreadsheets and understand computerized time and attendance and POS systems.
• Ability to effectively communicate in English, both verbally and in writing in a clear manner.
• Excellent customer service skills.
• Must be willing to work flexible days and hours, accommodating a seven-day per week business.
• Personal vehicle to transport store receipts to the bank.

Nice-to-haves

• Associate's degree or higher.
• Fluency in a language other than English.

Benefits

• Excellent compensation
• Healthcare benefits including individual and family medical, dental, and vision
• Paid personal time off (PTO)
• Paid holidays
• Basic life insurance
• Short/long term disability benefits
• Pet insurance
• Generous employee discounts
• Access to an employee assistance program (EAP)
• 403(b)/401(k) plan with match available after 1 year
• Bonus eligible