The Assistant Manager role at Amazon is a critical position within our Worldwide Operations network, which is dedicated to delivering millions of packages to customers every day. This in-person role requires a motivated and customer-focused individual who will lead a team during their shifts to ensure the highest levels of safety, quality, attendance, and performance. The Assistant Manager will play a key role in maintaining customer expectations, ensuring that orders are delivered accurately and on time. The workflow in our operations consists of three major components: the first mile, where products are housed and ready for order; the middle mile, where orders are transported to the designated area; and the last mile, which involves delivering products to customers' doorsteps. The Assistant Manager will be responsible for overseeing these workflows, ensuring that all processes are executed efficiently and effectively. In this role, you will support, mentor, and motivate your team, collaborating with various support teams, including Safety, Ops Integration, Loss Prevention, and Human Resources, to develop plans that meet business objectives. The position requires flexibility, as shifts will be assigned upon starting and may change based on business needs. You will also need to be prepared to work in a dynamic environment with varying noise levels and temperatures, including outdoor loading areas and refrigerated environments.