Lumber Liquidators - Winchester, VA
posted 3 months ago
The Assistant Store Manager - Sales (ASM2) at LL Flooring plays a crucial role in supporting sales operations and ensuring superior customer service within the store. This position is designed for individuals who are passionate about customer service and eager to grow within the company. The ASM2 will assist the Store Manager and the Assistant Store Manager - Sales Supervisor in achieving and exceeding operational standards, which include sales and profit goals on a daily, monthly, and annual basis. The ASM2 will be responsible for a variety of tasks that contribute to the overall success of the store, including assisting customers in selecting the best flooring options for their projects, ensuring customer satisfaction, and managing daily store operations in the absence of the Store Manager. In this role, the ASM2 will also be responsible for coaching and mentoring other associates to help them achieve their personal sales goals. Proactive selling is a key component of this position, which includes making outbound sales calls to customers and professionals in the industry. The ASM2 will also assist with the maintenance of the warehouse and stockroom, ensuring that the store is well-organized and that inventory is managed effectively. This position requires a strong commitment to customer service and a willingness to learn and adapt to the needs of the business and its customers.