Assistant Manager, Sales

$58,850 - $98,340/Yr

Bloomingdale's - Costa Mesa, CA

Full-time - Mid Level

Costa Mesa, CA

1,001-5,000 employees

General Merchandise Retailers

About the position

The Assistant Manager, Sales at Bloomingdale's is a leadership role focused on enhancing both colleague and customer experiences. This position is responsible for driving sales, building customer relationships, and leading a team of sales associates. The Assistant Manager will guide the selling journey through effective training, coaching, and development of their team, ensuring that Bloomingdale's mission of being a unique shopping destination is realized. The role requires a strong emphasis on customer service, merchandising strategies, and operational excellence.

Responsibilities

• Drive and exceed sales goals through observing, coaching, and role modeling customer-centric selling behaviors.
• Lead customer service in the store, ensuring colleagues engage with customers and provide a welcoming shopping environment.
• Champion the use of selling technology to support a seamless customer experience.
• Educate on relationship selling, building a client book, and driving outreach to maximize business.
• Direct the execution of merchandising strategies in partnership with the BSM and Visual Merchandise Manager.
• Ensure all necessary re-stocking, floor moves, and signage are completed.
• Provide daily oversight of the fulfillment process and track metrics to ensure optimum fill rate.
• Attract, hire, train, coach, evaluate, and manage an average of 10 direct reports to meet performance expectations.

Requirements

• Associate's Degree and 3-5 years of direct experience required.
• 3-5 years of related experience in a retail environment.
• Ability to effectively communicate and present information in one-on-one and small group situations.
• Strong planning and execution skills for strategies.
• Ability to monitor and maneuver workflow to achieve priorities.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.
• Ability to draft reports and effectively present to management.

Nice-to-haves

• Experience in leadership roles within retail environments.
• Familiarity with merchandising strategies and customer service best practices.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance