Assistant Manager - Stonebriar Centre - Frisco

Coach America - Frisco, TX

Full-time - Mid Level

Frisco, TX

Support Activities for Transportation

About the position

The Assistant Manager at Coach in Stonebriar Centre, Frisco, plays a crucial role in supporting the Store Manager in achieving sales and service goals while fostering a positive team environment. This position involves leading by example, managing daily operations, and developing team members to meet the brand's luxury retail standards. The Assistant Manager is responsible for driving sales strategies, enhancing customer relationships, and ensuring the store operates efficiently and effectively.

Responsibilities

• Understand organizational objectives and make decisions in partnership with the Store Manager and Associate Manager(s) that align with Company priorities and values.
• Model and develop the team to deliver Coach's Selling and Service expectations.
• Enforce sales strategies and initiatives across all categories.
• Maximize the floor supervisor role to deliver strong metrics through team selling.
• Create enthusiasm and positivity for a shared vision and mission.
• Evaluate performance of all associates and provide consistent feedback.
• Manage daily operational tasks according to Coach standards including payroll and loss prevention.
• Develop a clienteling strategy in partnership with the Store Manager and Associate Manager(s).
• Act as a brand ambassador in the local market to drive brand loyalty.
• Coach the team on incorporating trends into their selling experience.

Requirements

• At least 1 year of previous management experience in a luxury retail service environment.
• Current knowledge of fashion trends and competition in the marketplace.
• High school diploma or equivalent; college degree preferred.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).
• Experience using retail systems (labor management, inventory systems, sales reporting).

Nice-to-haves

• Experience in luxury retail management.
• Knowledge of local market trends and customer preferences.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on products.
• Opportunities for professional development and training.