Assistant Manager - Store

TravelCenters of America - Hanceville, AL

Full-time - Entry Level

Hanceville, AL

Administrative and Support Services

About the position

The Assistant General Manager at TravelCenters of America plays a crucial role in supporting the General Manager with the operations and marketing functions of the Travel Store/Convenience Store. This position focuses on staffing, training, and development, while ensuring the store meets performance standards and profitability goals. The Assistant General Manager is responsible for creating a positive work environment and enhancing customer experiences, ultimately ensuring that every traveler leaves better than they arrived.

Responsibilities

• Assist the General Manager with operations and marketing functions of the Travel Store/Convenience Store.
• Staff, train, and develop team members to improve store performance.
• Ensure high-quality customer service and product knowledge in the Fuel department.
• Create a trusting atmosphere for team feedback and coaching.
• Achieve financial objectives through effective management of people, product, service, and facility processes.
• Adhere to safety standards and company guidelines on vendor relationships.
• Assume duties of any hourly associate position as necessary.

Requirements

• High School Diploma or GED required.
• Supervisory experience in convenience store, truck service, travel center, or related industry preferred.
• Good verbal and written communication skills.
• Ability to work flexible hours including nights, weekends, and some holidays.
• Proficient in Microsoft Office and operational understanding of POS software.

Nice-to-haves

• Experience in a leadership role within a retail or service environment.
• Strong motivational skills to develop team talent.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid holidays
• Relocation assistance