Take 5 Oil Change - Fuquay-Varina, NC

posted about 1 month ago

Part-time - Entry Level
Fuquay-Varina, NC
Repair and Maintenance

About the position

The Assistant Shop Manager (ASM) at Take 5 Oil Change plays a crucial role in ensuring the smooth operation of the shop while also providing exceptional customer service. This position is designed for individuals who are passionate about leading a team and have a positive, outgoing attitude. The ASM will spend approximately 80% of their time performing technician duties, which include changing oil, replacing filters, and conducting light maintenance services. The role also involves overseeing the shop in the absence of the Shop Manager, ensuring that all operations run efficiently and that customers have a great experience. The ASM will be trained in the Take 5 way, which emphasizes a hassle-free oil change experience for customers who can stay in their cars during service. This position is ideal for those looking to advance their careers, as Take 5 offers a clear career path from Pit Tech to Shop Manager, with over 90% of Shop Managers having started as Lube Techs. The company values community involvement and provides opportunities for employees to learn new skills while meeting new people every day.

Responsibilities

  • Perform all technician duties including draining motor oil, changing oil filters, and greasing chassis fittings.
  • Wash windshields and adjust tire pressure as needed.
  • Inspect and top off fluids for vehicles.
  • Assist customers in selecting the appropriate oil type and other services.
  • Process payments for services performed.
  • Perform coolant exchanges and transmission drain & fill services.
  • Restock and maintain inventory levels on the shop floor.
  • Ensure cleanliness of the shop, office, and bathroom areas.
  • Check in with customers before they leave to ensure satisfaction with their experience.
  • Assist in the proper operation of the store in the absence of the Shop Manager.
  • Perform opening and closing procedures for the shop.
  • Assist with counting and adjusting inventory levels.
  • Act as a role model for other employees in the shop.

Requirements

  • Must have a positive attitude and enjoy working with people.
  • Ability to lead a team and provide excellent customer service.
  • Experience in a technician role or similar environment is preferred.
  • Must be able to maneuver in and out of a shallow 3' deep pit safely.
  • Ability to walk, stand, bend, stoop, twist, and perform physical activities for extended periods.
  • Must be alert and aware of surroundings at all times.
  • Ability to lift up to fifty (50) pounds.
  • Reliable transportation is required.

Nice-to-haves

  • Experience in sales management is a plus.
  • Previous experience in a retail or restaurant environment.

Benefits

  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
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