Take 5 Oil Change - Richmond, VA
posted 3 months ago
The Assistant Shop Manager (ASM) at Take 5 Oil Change plays a crucial role in ensuring the smooth operation of the shop while also providing exceptional customer service. This position is designed for individuals who are passionate about leading a team and delivering high-quality service in a fast-paced environment. The ASM will spend approximately 80% of their time performing technician duties, which include changing oil, replacing filters, and conducting light maintenance services. The remaining time will be dedicated to learning the managerial skills necessary to oversee the shop and support the Shop Manager in their absence. In this role, the ASM will be responsible for a variety of tasks that contribute to the overall success of the shop. This includes not only technical duties such as draining motor oil, changing oil filters, and inspecting vehicle fluids, but also ensuring that the shop is clean and well-maintained. The ASM will assist customers in selecting the appropriate oil type and services, process payments, and check in with customers to ensure they have had a positive experience. Additionally, the ASM will help manage inventory levels and perform opening and closing procedures, all while serving as a role model for other employees. Take 5 Oil Change prides itself on a family-oriented work environment and offers a clear career path for employees. Many Shop Managers started as Lube Technicians, and the company is committed to supporting the career goals of its employees. The ASM position is an excellent opportunity for individuals looking to advance their careers in the automotive service industry while enjoying a supportive and engaging workplace.