Assistant Manager

ELDERS ACE HARDWARE OF ROBBINSVILLE LLC - Robbinsville, NC

Full-time - Mid Level

Robbinsville, NC

About the position

The Assistant Manager at Elders Ace Hardware of Robbinsville LLC plays a crucial role in leading the store's operations and setting a positive company culture. This position involves managing daily activities, ensuring customer satisfaction, and developing team members to achieve optimal performance.

Responsibilities

• Embrace and promote Elder's mission, vision, values, and standards throughout the store.
• Recruit, onboard, train and develop associates, monitor performance, and recommend changes.
• Coach associates to optimal performance.
• Assist with scheduling and payroll to meet labor standards.
• Order and maintain inventory to ensure adequate product availability.
• Manage inventory shrink and implement measures to minimize shrinkage.
• Lead associates in receiving and accurately displaying merchandise after delivery.
• Perform shelf-conditioning to keep merchandise clean, neat, and attractive.
• Serve as supervisor on duty at least 1-2 days per week.
• Perform store opening or closing duties.
• Carry out housekeeping duties as needed.

Requirements

• Minimum 2 years retail experience in a supervisory or managerial role.
• Work experience in a hardware or home improvement store is a big plus.

Nice-to-haves

• Regularly display Elder's 6 E's with customers: Ethics, Enthusiasm, Engagement, Empathy, Etiquette, and Efficiency.