Assistant Manager

Baskin Robbins - Brockton, MA

Full-time - Entry Level

Brockton, MA

Food Services and Drinking Places

About the position

The Assistant Manager at Dunkin' is a leadership role focused on driving sales, fostering a positive team environment, and overseeing daily operations. This position is designed for individuals looking to grow their leadership skills while contributing to the success of the store and enhancing customer experiences. The role emphasizes mentorship, community engagement, and operational excellence within a supportive and dynamic work culture.

Responsibilities

• Drive in-store sales and motivate the team to engage in smart selling techniques.
• Establish and nurture relationships with guests and encourage the crew to do the same.
• Foster a trusting, fun, and positive environment that inspires and motivates the team to achieve excellent results.
• Oversee daily operational tasks such as store cleanliness, cash management, inventory, ordering, scheduling, and food safety.
• Deliver outstanding customer service and strive to enrich the lives of everyone you meet.

Requirements

• Experience in the Quick Service Restaurant Industry (preferred).
• Must be 18 years or older.
• Ability to work flexible hours including mornings, afternoons, evenings, and weekends.

Nice-to-haves

• Problem Solvers - Quickly address any issues that arise, ensuring smooth operations and maintaining high standards of service.
• Innovators - Constantly seek new ways to improve processes and enhance customer experience, encouraging team members to share their ideas.
• Mentors - Guide and develop your team by providing constructive feedback and support, fostering growth and career development.
• Community Advocates - Engage with the local community and participate in events to promote Dunkin's presence and values.
• Financial Stewards - Monitor financial performance, manage budgets effectively, and implement strategies to achieve financial goals.
• Self-Motivators - Demonstrate strong leadership, collaboration, and communication skills with the ability to positively influence others.

Benefits

• Flexible Hours: We offer schedules that fit your life.
• A PEOPLE Culture: Join a team that values collaboration and community.
• Discounted College Degree Program: Invest in your future with our educational opportunities.
• Career Development and Growth: Climb the ladder with our support.
• Training and Ongoing Development: Never stop learning with us.
• Weekly Pay: Get paid regularly and on time.
• Experience: Build your resume with valuable skills.
• Employee Referral Bonuses: Earn rewards for bringing great people into our Dunkin' family.