Assistant Manager

Lane Bryant - North Charleston, SC

Full-time - Entry Level

North Charleston, SC

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Manager at Lane Bryant plays a crucial role in leading store operations, ensuring exceptional customer service, and fostering a diverse and inclusive work environment. This position involves managing financial objectives, talent management, and operational controls while acting as the Manager on Duty in the absence of a higher-level manager. The Assistant Manager is expected to embody the company's leadership principles and drive a high-performing culture within the store.

Responsibilities

• Lead activities to achieve store goals including financial objectives and client service.
• Support talent management processes including recruiting, hiring, training, and performance management.
• Assist in creating a personalized onboarding experience for new associates.
• Utilize continuous coaching to maximize the abilities of all associates and encourage their growth.
• Ensure compliance with company policies and procedures at all times.
• Represent Lane Bryant by adhering to dress guidelines and articulating current trends in client interactions.
• Resolve customer concerns quickly and effectively, empowering the team to do the same.
• Drive operational excellence and maintain visual merchandising standards.
• Manage controllable expenses and promote health and safety within the store.
• Foster a culture that embraces diversity and transparency.

Requirements

• Strong communication, supervisory, and customer service skills.
• 6 months to 1 year of specialty retail experience, preferably in a selling environment.
• Prior management experience preferred.
• Technology proficient with strong business acumen.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent required.

Nice-to-haves

• Ability to read, write, and communicate in English; knowledge of other languages is desirable.

Benefits

• Equal Employment Opportunity policies that promote diversity and inclusion.
• Accommodations available for candidates with disabilities during the application process.