This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
As an Assistant Manager at LOFT, you will play a crucial role in enhancing the customer experience and fostering a positive store culture. This position involves leading by example on the sales floor, nurturing relationships with customers and associates, and supporting the Store Manager in various operational tasks. Your leadership will help create an inclusive environment and drive the store's success through exceptional service and team development.
Responsibilities
- Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
- Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
- Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
- Create an inclusive store environment for associates where everyone feels welcome and engaged.
- Use technology to provide customers with a seamless omnichannel shopping experience.
- Support the Store Manager in recruiting, hiring, and developing talent.
- Use tools and reporting to drive operational excellence and financial discipline.
- Build productive relationships by listening, sharing ideas, and supporting the team.
Requirements
- 1+ year retail management experience (preferred)
- Brings a hospitality mindset when connecting with customers and associates
- Technology proficient and ability to operate a point-of-sale system
- Strong business acumen and ability to implement action plans to drive results
- Takes initiative in making thoughtful decisions.
Benefits
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
- Support for your individual development plus opportunity for growth within our family of brands
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
- Medical, dental, vision insurance, and 401(k)
- Time off - paid time off and holidays
- Incentive Bonus Program
