This job is closed
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About the position
As the Assistant Service Center Manager at Valvoline Instant Oil Change (VIOC), you will play a pivotal role in assisting in managing one of our nationwide service centers. This role focuses on delivering exceptional customer service while carrying out preventative maintenance on vehicles.
Responsibilities
- Supervising and mentoring all Service Technicians
- Providing service training to new Technicians
- Helping the Service Center Manager to find solutions for customer service
- Providing superior customer service leadership
- Running inventory, scheduling, and payroll as business elements of the service center
- Maintaining a clean, well-organized service center and facilitating a safe and secure working environment
- Opening and/or closing the service center under the specific direction of the Service Center Manager
- Performing vehicle inspections in required states
- Troubleshooting fuel, ignition, and emissions control systems, using electronic testing equipment
- Inspecting and testing new vehicles for damage and recording findings for necessary repairs
- Testing electronic computer components in automobiles to ensure proper operation
- Tuning automobile engines to ensure proper and efficient functioning
- Installing or repairing air conditioners and servicing components, such as compressors, condensers, and controls
- Repairing, replacing, or adjusting defective fuel filters
- Checking air pressure in vehicle tires and levels of various fluids, adding as required
- Rotating, testing, and repairing or replacing tires
Requirements
- Effective interpersonal, oral, and written communication skills
- Knowledge of cash, facility, and safety control policies and practices
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Pass Tech, Certified Tech, SR tech, and ASCM training classes to become an ASCM
Benefits
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
