Assistant Manager

$29,120 - $33,280/Yr

Dairy Queen - Elmhurst, IL

Part-time,Full-time - Entry Level

Onsite - Elmhurst, IL

Food Services and Drinking Places

About the position

As an Assistant Manager at Dairy Queen, you will play a crucial role in the daily operations of our Elmhurst location. This position is designed for individuals who are passionate about providing excellent customer service and leading a team in a fast-paced environment. You will be responsible for overseeing the staff, ensuring that all customers receive high-quality service, and maintaining the cleanliness and organization of the store. Your leadership will help create a positive atmosphere for both employees and customers alike. In this role, you will assist in managing the store's operations, including inventory management, staff scheduling, and training new employees. You will also be responsible for handling customer complaints and ensuring that all food safety and health regulations are adhered to. Your ability to motivate and inspire your team will be key to achieving our sales goals and maintaining our reputation for quality and service. The Assistant Manager position requires a commitment to excellence and a willingness to work flexible hours, including weekends and holidays. You will be expected to lead by example, demonstrating a strong work ethic and a dedication to customer satisfaction. This is an excellent opportunity for individuals looking to advance their careers in the food service industry while being part of a well-respected brand under Berkshire Hathaway.

Responsibilities

• Oversee daily operations of the store
• Manage staff scheduling and training
• Ensure high-quality customer service
• Handle customer complaints and feedback
• Maintain cleanliness and organization of the store
• Assist in inventory management
• Achieve sales goals and targets
• Ensure compliance with food safety and health regulations

Requirements

• High school diploma or GED (preferred)
• 1 year of customer service experience (preferred)
• Ability to work flexible hours, including weekends and holidays
• Strong leadership and communication skills
• Ability to handle customer complaints effectively

Nice-to-haves

• Experience in a supervisory role
• Knowledge of food safety regulations
• Ability to work in a fast-paced environment

Benefits

• Employee discount
• Flexible schedule
• Food provided