Assistant Manager

$35,360 - $45,760/Yr

Playa Bowls - Princeton, NJ

Full-time - Entry Level

Princeton, NJ

101-250 employees

Food Services and Drinking Places

About the position

The Assistant Manager at Playa Bowls plays a crucial role in supporting the shop's operations by working closely with the Manager. This position involves a variety of tasks including training new employees, ensuring product quality, and resolving customer complaints. The Assistant Manager is expected to foster a fun and positive environment while maintaining high standards of service and food quality.

Responsibilities

• Check products to ensure consistency, palatability, and quality.
• Investigate and resolve complaints regarding food quality, service, and accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure compliance with company standards.
• Schedule staff hours utilizing appropriate systems/software and assign duties for economical use of food and timely preparation.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Perform food preparation or service tasks such as prepping, clearing tables, and serving food and drinks when necessary.
• Maintain food and equipment inventories and keep inventory records.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance.
• Order and purchase product, equipment, and supplies.
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performances.
• Assess Team Member's needs, and recruit new hires using company methods such as ADP WFN, advertisements, or attendance at job fairs.
• Arrange for equipment maintenance and repairs, and coordinate services such as waste removal and pest control.
• Utilize POS system, operate cash register, and make bank deposits.
• Fill out business or government forms, maintain records, reports, or files and safety reports.
• Adhere to company opening and closing procedures and maintain accompanying records.
• Fill in for General Manager in the event of an extended absence.

Requirements

• Previous Managerial Experience
• Valid Driver's License
• Great Customer Service Skills
• Knowledge of Supply Chain Personnel and Human Resources Duties
• Communication and Active Listening Skills
• Critical Thinking Skills
• Ability to pass the ServSafe certification within 3 months of employment
• Availability to work weekends

Nice-to-haves

• Experience in Human Resources
• Passion for fruit, superfoods, and healthy living

Benefits

• Tips from customers
• 50% off and one free bowl during shifts
• 30% off when not working
• Training program for skill development
• Fun work environment