Assistant Manager

$37,440 - $41,600/Yr

Unclassified - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

About the position

The Assistant Manager at Jonesboro Dwarf House plays a crucial role in supporting the General Manager in the daily operations of the restaurant. This position is designed for individuals who are passionate about the hospitality industry and possess strong leadership capabilities. The Assistant Manager will be responsible for overseeing various aspects of the restaurant, ensuring that operations run smoothly and efficiently while maintaining high standards of customer service. The ideal candidate will have a background in the restaurant or hospitality sector, with a proven track record of managing teams and enhancing customer experiences. In this full-time role, the Assistant Manager will assist in managing staff, training new employees, and ensuring that all team members are equipped to provide exceptional service. The position requires a hands-on approach to leadership, where the Assistant Manager will actively engage with both staff and customers to foster a positive dining environment. The Assistant Manager will also be involved in strategic planning with the General Manager, focusing on sales growth, cost management, and achieving profitability goals. The Assistant Manager will be expected to maintain compliance with health and safety regulations, manage inventory effectively, and handle administrative tasks such as payroll and scheduling. This role is vital for creating a welcoming atmosphere for customers and addressing any concerns that may arise, ensuring that every guest has a memorable experience at Jonesboro Dwarf House.

Responsibilities

• Assist the General Manager in overseeing all aspects of restaurant operations, including customer service, food quality, inventory management, and staff training and development.
• Ensure a positive and welcoming atmosphere for customers by providing exceptional customer service and resolving any customer complaints or issues in a timely and professional manner.
• Manage and mentor a team of employees, including scheduling, training, and conducting performance evaluations.
• Work closely with the General Manager to develop and implement strategies for increasing sales, managing costs, and achieving profit goals.
• Oversee inventory management and ordering to ensure optimal stock levels and minimize waste or loss.
• Ensure compliance with all health and safety regulations and company standards.
• Assist with various administrative tasks such as payroll, scheduling, and maintaining records and reports.
• Stay up-to-date on industry trends and share innovative ideas for improving restaurant operations and customer experience.

Requirements

• High school diploma or equivalent; college degree in hospitality or restaurant management is preferred.
• Minimum of 2 years of experience in a managerial role in the hospitality/restaurant industry.
• Proven leadership and team-building skills, with the ability to manage and develop a diverse team.
• Excellent customer service skills and the ability to handle customer concerns with professionalism and empathy.
• Strong communication, organizational, and problem-solving skills.
• Knowledge of restaurant operations, including food safety and sanitation regulations, inventory management, and financial reporting.
• Flexible schedule, including availability to work evenings and weekends as needed.
• Must be authorized to work in the United States.

Benefits

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance