Assistant Office Manager

Merry Maids - Flushing, NY

Part-time,Full-time - Mid Level

Flushing, NY

Administrative and Support Services

About the position

The position involves managing a service team within a professional office environment, focusing on leading and motivating associates to achieve company goals and deliver high-level customer service. The role requires a candidate with 2-4 years of management experience, particularly in a fast-paced setting, to oversee daily operations and ensure customer retention and growth.

Responsibilities

• Manage service team and reinforce service standards through quality control training and inspections.
• Direct involvement with day-to-day sales activities to ensure top-line growth.
• Ensure revenue and profit plans are achieved, driving sales and service excellence.
• Implement company programs, initiatives, and operational guidelines.
• Participate in recruitment, interviewing, hiring, and training staff in English and Spanish.
• Operate within company policies and create a motivating environment for associates.
• Monitor regulatory compliance with state and federal agencies.
• Direct marketing placement and evaluate effective results.

Requirements

• 2-4 years of management experience in a fast-paced environment preferred.
• Experience in sales management, preferably in the hospitality and service industry.
• Must own and operate a personal vehicle for company purposes.
• Experience managing and leading assigned projects and associates.
• Strong organization and time management skills.
• Excellent written and verbal communication skills, including public speaking.
• Ability to provide clear feedback and performance management.
• Attention to detail and analytical skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to communicate in Spanish with Spanish-speaking employees.

Nice-to-haves

• Experience in the hospitality and service industry.
• Public speaking and group presentation skills.

Benefits

• Flexible work schedule
• Weekly pay
• Paid training
• Use of company car or paid mileage for personal vehicle
• Career advancement opportunities
• Employee discounts
• Medical and retirement plans