Assistant Operations Director

Agence De Marketing Claude Sabourin - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

About the position

The Assistant Market Operations Director plays a crucial role in ensuring the smooth operation of residential construction projects within the market. This position is dedicated to making communities shine by providing excellent service to clients while nurturing relationships and acting with integrity. The Assistant Director will assist in all aspects of operations, focusing on business development, operational efficiency, and team management. The role requires a proactive approach to identifying prospects, cultivating customer relationships, and ensuring client satisfaction. The Assistant Director will work closely with clients to understand their needs and identify growth opportunities, ensuring that the company meets and exceeds customer expectations. In terms of operations, the Assistant Director will be responsible for staffing, training, and motivating a team to achieve market objectives efficiently. This includes collaborating with team members to ensure accurate estimates and budgets for materials and labor, coordinating work activities, and regularly inspecting work for quality and timeliness. The Assistant Director will prepare progress reports for senior leadership and make recommendations for necessary modifications. Additionally, the role involves developing the annual market budget, managing financial performance, and contributing to long-range financial planning to ensure the necessary resources are available for growth and performance objectives. The Assistant Director will also analyze and report on operating results and trends, collaborating with project managers and purchasing managers to ensure compliance with specifications, zoning requirements, and regulations. This includes obtaining required permits and licenses, executing construction contracts, and monitoring the operation budget while communicating variances as they occur. Safety practices are paramount, and the Assistant Director will educate employees on safety policies and procedures, ensuring that all work sites adhere to safety standards. The role may involve up to 30% travel, and while it has no direct supervisory responsibilities, it does require strong leadership and mentoring skills to guide the team effectively.

Responsibilities

• Create, manage and execute business development strategies.
• Proactively identify prospects and cultivate relationships with customers.
• Make presentations to potential clients and assist in growing and maintaining the client relationship.
• Work directly with clients to understand their needs and ensure customer satisfaction and identify growth opportunities.
• Staff, train, and motivate an effective team necessary to accomplish market objectives efficiently.
• Collaborate with the team to ensure accurate estimates and budgets for materials and labor.
• Coordinate and schedule work activities of tradespeople, professionals, and laborers, communicating instructions and project assignments as appropriate.
• Regularly inspect work for quality and timeliness; prepare and provide progress reports to senior leadership; make recommendations for necessary modifications.
• Develop the annual market budget, manage market level financial performance, and provide input for long-range financial planning.
• Analyze and report on operating results/trends and contribute to monthly financial and operating forecasts of market performance.
• Collaborate with project manager, purchasing manager, and other pertinent stakeholders to ensure specifications, zoning requirements, and other regulations are met.
• Ensure specifications and regulations outlined in work plans are followed.
• Obtain required permits and licenses; execute construction contracts according to terms of agreement.
• Monitor operation budget throughout and communicate variances as they occur.
• Ensure safety practices are followed at all work sites and educate employees on safety policies and procedures.
• Participate in goal setting for direct reports, utilizing objective techniques and self-measurement relative to performance, and perform periodic review of accomplishments and activities toward the established objectives.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in Construction Management, Construction Science, Business Administration, Accounting, or equivalent work experience.
• Minimum 7 years in a general residential construction leadership position preferred.
• Proficient at 'Value Engineering' residential remodel/construction.
• Ability to mentor, coach, and teach your team the trade knowledge you have acquired.
• Good verbal and written communication skills.
• Ability to work under pressure.
• Ability to oversee and coordinate a variety of people in different roles.
• Extremely detail-oriented.
• Ability to read, understand, and execute blueprints, drawings, and plans.
• Thorough understanding of legal requirements relating to construction and building sites.
• Thorough understanding of quality building practices.
• Ability to quickly identify problems and efficiently solve them.

Nice-to-haves

• Prior experience as a General Contractor a plus.