Assistant Operations Manager

$29,120 - $29,120/Yr

Eos Fitness - Las Vegas, NV

Full-time - Entry Level

Las Vegas, NV

Personal and Laundry Services

About the position

The Assistant Operations Manager at EOS Fitness plays a crucial role in supporting the Operations Manager and ensuring the smooth day-to-day operations of the gym. This position focuses on providing excellent customer service, maintaining a clean and safe environment, and assisting members with their inquiries and requests. The Assistant Operations Manager is expected to create a welcoming atmosphere for members, guests, and staff while taking ownership of the member experience in the absence of the Service Manager.

Responsibilities

• Greet and direct members, guests, and staff as they enter the gym.
• Assist members with requests and inquiries.
• Perform various administrative duties as required.
• Ensure club cleanliness and maintenance of building and equipment safety.
• Train and coach front desk staff on customer service and operational protocols.
• Monitor drink/bar inventory and sales.
• Respond to Medallia survey feedback.

Requirements

• CPR Certification required within 30 days of hire.
• 1 year of customer service experience (preferred).
• 1 year of sales experience (preferred).

Nice-to-haves

• CPR Certification (preferred).

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program