Assistant Portfolio Manager

Vinebrook Homes - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

Real Estate

About the position

The Assistant Portfolio Manager at VineBrook Homes, LLC plays a crucial role in supporting the Portfolio Manager and ensuring the effective management of the property portfolio. This position involves a variety of responsibilities across the property management cycle, including leasing, compliance, resident interactions, and financial oversight. The Assistant Portfolio Manager acts as a first line of decision-making and is integral to achieving operational metrics and financial performance goals.

Responsibilities

• Provide general support to the Portfolio Manager on tasks, projects, organization, planning, and meetings.
• Act as the first line of review and approval for core property management tasks.
• Monitor agent performance and participate in monthly goal setting and delivery.
• Screen applicants and manage the Applicant Tracking report.
• Approve or reject screened residents and handle conditional status investigations.
• Support agents with advertising, posts, and leasing compliance monitoring.
• Participate in R&M performance reviews and escalate resident issues as needed.
• Monitor open PM requests and ensure timely closure and communication with residents.
• Assist in rate-setting discussions and monitor retention rates.
• Conduct delinquency and collections calls during the first 10 business days.
• Assist with turnover workflow and monitor CAA and YU tasks.
• Participate in financial reviews and assist with budget monitoring and goal setting.
• Handle various administrative functions and assist with move-in or move-out tasks.

Requirements

• Bachelor's degree in Business Administration.
• 2-5 years of experience in property management or a related field.
• Highly organized with strong attention to detail.
• Excellent analytical, interpersonal, and communication skills.
• Ability to multi-task and thrive in a fast-paced environment.
• Proficiency with computers, internet, MS Office, and Salesforce.

Nice-to-haves

• Experience with Yardi property management software.

Benefits

• Industry competitive wages and benefits.
• Comprehensive training for all employees.
• Additional education opportunities for career advancement.