Assistant Program Manager, College Learning Community for Transfer School Students

$65,000 - $65,000/Yr

CAMBA

Full-time - Mid Level

Social Assistance

About the position

The Assistant Program Manager for the College Learning Community for Transfer School Students at CAMBA plays a crucial role in developing and managing program activities aimed at supporting transfer school students in their educational journey. This position involves overseeing all program operations, ensuring compliance with CAMBA's and funder's standards, and managing a team of direct reporting staff. The Assistant Program Manager will be responsible for addressing emergencies outside of regular business hours, which may include evenings, overnight, and weekends. This role requires a proactive approach to coordinating and supervising programmatic activities, observing staff interactions with students, and conducting regular progress reviews to ensure the program's effectiveness. In addition to operational oversight, the Assistant Program Manager will prepare and review contract reports and statistical information for both CAMBA management and funders. Analyzing program and demographic data is essential for making informed programmatic improvements. The position also involves regular communication with school principals to address concerns and ensure the program's success. The Assistant Program Manager will facilitate classes, develop curriculum, and support parents through the college enrollment and financial aid application process, providing resources to help students succeed academically. The role requires collaboration with various stakeholders, including CAMBA management, staff, and outside agencies, to ensure the program meets its objectives. The Assistant Program Manager will also be responsible for organizing training opportunities for staff, creating marketing materials, and planning field trips to colleges. This multifaceted position is vital for fostering an inclusive educational environment for transfer school students and ensuring they have access to the resources they need to thrive.

Responsibilities

• Develop and document all program activities.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Be available to address emergencies outside of regular business hours - i.e. evenings, overnight, and weekends.
• Ensure that all client and program files are kept in compliance with CAMBA's and funder's standards.
• Coordinate and supervise programmatic activities of direct reporting staff.
• Observe direct reporting staff engaging with students.
• Conduct student and program progress reviews with staff.
• Respond to all concerns from Principals and meet with them on a regular basis.
• Prepare, review, and ensure the accuracy and timeliness of contract reports and statistical information for both CAMBA management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Confer with CAMBA management staff regarding programmatic and personnel issues as needed.
• Participate in staff/funder/outside agency meetings as requested.
• Review and approve time sheets.
• Prepare performance appraisals for direct reporting program staff.
• Immediately report significant events, monitoring visits, funder events, or incidents that could pose liability to CAMBA to the appropriate Program Manager.
• Direct client service/program responsibilities in addition to the above.
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Develop appropriate marketing material and marketing/outreach strategies for the program as needed.
• Regularly check Client Track to ensure staff is entering all required data.
• Facilitate SUNY Buffalo State's Mastering the Academic Environment class and Learning Community Program class, as required.
• Create curriculum for two SUNY Buffalo State classes.
• Work with staff to support parents through the college enrollment and financial aid application process and provide resources for them to support students' coursework (i.e. through newsletters, office hours, and parent learning sessions).
• Observe student learning in Buffalo State certified English classes and virtual classes through SUNY Delhi as needed.
• Plan, organize, and accompany students on field trips to various colleges, including SUNY Buffalo State and SUNY Delhi.
• Manage and coordinate the program across three (3) schools.
• Work closely with Principals to ensure the program's success in soliciting and accepting student applications, scheduling classes, and running smoothly.
• Work with College Bound Instructors to create workshops and activities to engage parents.

Requirements

• Bachelor's degree (B. A.) in Education, Counseling, Social Work or a related field required; Master's degree preferred.
• Two (2) years applicable experience working with youth.
• One (1) year supervisory experience.
• Excellent written & verbal communication, and interpersonal skills.
• Proficiency in Outlook, Word, and Excel.
• Strong computer literacy in other Microsoft Office Suite products.
• Ability to balance shifting priorities and keep track of multiple tasks and deadlines.

Benefits

• Health insurance
• Dental insurance
• 403(b) retirement plan with employer match
• Paid time off (vacation, personal, and sick time)
• Paid holidays