Assistant Property Manager (CAM License Required)
FirstService Residential - Aventura, FL
posted 5 months ago
About the position
As an Assistant Community Association Manager, you will play a crucial role in the management of properties, ensuring that they are operated in accordance with company policies, procedures, and standards. This position requires a proactive individual who is eager to develop their knowledge and skills in various areas including lease administration, income and expense management, physical facilities management, and tenant relations. You will be responsible for acquiring and maintaining a thorough understanding of state regulatory agency statutes as well as the specific documents, policies, and procedures of each client’s community. Your responsibilities will include overseeing field activities associated with a property or group of properties, tracking and responding to tenant service requests, and maintaining a tenant relations program that fosters positive communication with each tenant. You will conduct quarterly property inspections and coordinate insurance requirements for properties and associated vendors. Additionally, you will be responsible for preparing and distributing tenant manuals, emergency procedures, and other necessary formalized communications. In this role, you will assist in the preparation of monthly reports and the development of operating and capital budgets. You will also be expected to establish and maintain industry contacts and relationships through involvement in trade organizations and networking opportunities. Creating a positive culture among the building management team and ensuring adherence to safety procedures will be key aspects of your role. This position requires flexibility, as you will be on-call 24/7 and may need to work extended hours and weekends based on project requirements.
Responsibilities
- Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
- Assists with the field activities associated with a property or group of properties.
- Oversees the tracking and response to tenant service requests.
- Maintains tenant relation program and regular positive communication with each tenant.
- Performs quarterly property inspections.
- Coordinates insurance requirements for properties and associated vendors.
- Responsible for the development preparation and distribution of tenants' manuals, emergency procedures and other necessary formalized tenant communication.
- Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager.
- Assists in preparation of monthly reports.
- Assists in the development of operating and capital budgets.
- Assumes all other duties and responsibilities as directed by Community Association Manager.
- Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
- Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
- Follows safety procedures and maintains a safe work environment.
Requirements
- Certified and Licensed by the State of Florida for Community Association Management (CAM) required.
- Bilingual (English/Spanish).
- Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
- Bachelor's degree in business or related field.
- Strong working knowledge of customer service principles and practices.
- Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
- Strong interpersonal skills.
- Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
