Assistant Property Manager / Community Administrator

$60,320 - $64,480/Yr

Mobilehome Communities Of America - Sunnyvale, CA

Full-time

Sunnyvale, CA

Administrative and Support Services

About the position

The Assistant Community Administrator - Office and Resident Relations plays a crucial role in supporting the Community Administrator in managing community office procedures, enhancing resident relations, and ensuring efficient operations within the community. This full-time position requires effective communication, organizational skills, and the ability to handle various administrative tasks while maintaining a positive environment for residents.

Responsibilities

• Assist in maintaining the community filing system and records according to established policies and procedures.
• Receive payments for rent and other charges from community tenants.
• Account for all payments and ensure the deposit of receipts in the community bank account.
• Input data into the computer billing service and verify bills for distribution to tenants.
• Greet visitors to the community office and provide requested information.
• Answer phone inquiries politely and efficiently.
• Maintain the clubhouse as directed by the Community Administrator.
• Report significant maintenance and resident relations problems to the Property Management Department in the Community Administrator's absence.
• Interview potential tenants for the application process.
• Prepare purchase orders in the Community Administrator's absence.
• Follow up on late rents and returned checks in the Community Administrator's absence.
• Monitor the pool to ensure rules are being followed.
• Provide approved tenants with necessary documentation and maintain accurate records for all Lot Lease related documentation.
• Respond promptly to tenant complaints and inquiries in the Community Administrator's absence.
• Assist in conducting annual inspections of homesites and report deficiencies to residents.
• Ensure compliance with community behavior standards and treat information confidentially.

Requirements

• High school diploma or equivalent.
• Previous experience in apartment or mobilehome community maintenance or management is desired.
• Ability to work well with community residents and employees.
• Effective communication skills in English, both orally and in writing.
• Ability to respond swiftly to emergency situations related to community maintenance.
• Possess a valid driver's license and current personal auto insurance.

Nice-to-haves

• 3 years of office administration experience (preferred).
• 3 years of property management experience (preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance