Gorman Agency - Mesa, AZ

posted 5 months ago

Full-time - Entry Level
Mesa, AZ
Real Estate

About the position

As an Assistant Property Manager at Gorman & Company, you will play a crucial role in creating a welcoming environment for prospective residents at the Escobedo at Verde Vista community in Mesa, AZ. This 132-unit affordable housing community is dedicated to providing quality homes and fostering a sense of community among its residents. Your primary responsibility will be to ensure that every interaction with potential residents leaves a lasting positive impression, showcasing the value of the affordable housing options available. You will engage with residents and prospective tenants, helping them navigate the application process and ensuring they feel supported throughout their journey. In this hands-on position, you will be involved in various tasks, including conducting apartment tours, managing follow-up communications, and maintaining accurate records of interactions. You will assist residents with lease renewals and recertification paperwork, ensuring compliance with Section 42, LIHTC, and HUD regulations. Your marketing skills will come into play as you develop and implement advertising strategies to attract new residents, while also planning and promoting community events to enhance resident engagement. Gorman & Company prides itself on its commitment to diversity, equity, and inclusion, and as an Assistant Property Manager, you will be part of a team that values community service and employee development. With a supportive work environment and a focus on making a difference in the lives of residents, this position offers a unique opportunity to contribute to the well-being of the community while advancing your career in property management.

Responsibilities

  • Provide excellent customer service to current and prospective residents.
  • Determine prospective residents' needs through phone calls, apartment tours, and internet marketing using selling techniques.
  • Complete follow-up discussions with all current and prospective residents and maintain accurate records.
  • Walk prospective residents through the application paperwork and Section 42, LIHTC, and HUD certification paperwork.
  • Assist current residents with lease renewals and recertification paperwork.
  • Develop and place ads and special promotions for marketing the apartment community to prospective residents.
  • Enter application information, service requests, or payment information into the RealPage system.
  • Complete move-in and move-out inspections of apartment units.
  • Recommend repairs, replacements, or improvements to the community.
  • Process payments and code invoices.
  • Plan, organize, and promote resident events and activities.
  • Adhere to established Fair Housing policies.

Requirements

  • High School Diploma or equivalent.
  • Three years of leasing, customer service, or sales experience preferred.
  • Confident, positive, and friendly with the ability to connect with a wide range of people.
  • Computer skills and experience with MS Office.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Pet insurance
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