Cushman & Wakefield - Cottage Grove, MN

posted 19 days ago

Full-time - Entry Level
Cottage Grove, MN
Real Estate

About the position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard and ensuring high-level service at all times. This role involves assisting the Property Manager with various operational tasks, building and motivating teams, and enhancing customer satisfaction to maximize property performance.

Responsibilities

  • Ensure the smooth running of the community in a fast-paced environment.
  • Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
  • Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
  • Complete lease/renewal paperwork to ensure compliance with company standards.
  • Track and evaluate advertising and client traffic.
  • Model the Cushman & Wakefield mission to be the best national management company.
  • Assist the Property Manager with day-to-day operations of the on-site team, ensuring compliance with policies and procedures.
  • Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
  • Maintain residents' files in accordance with company standards.
  • Promote a positive living environment for residents through prompt conflict resolution and consistent follow-up.
  • Manage and maintain all aspects of the community budget and finances.
  • Work with leasing staff to ensure that leasing/marketing goals are being met.

Requirements

  • Bachelor's Degree preferred; High School Diploma, GED, Technical or Vocational school required.
  • 3+ years of Property Management experience.
  • 1+ years of Management experience.
  • Effective communication and customer service skills.
  • Computer literate, including Microsoft Office Suite and internet navigation skills.
  • General office, bookkeeping, and sales skills with excellent oral and written communication skills.

Nice-to-haves

  • Experience in a fast-paced property management environment.
  • Ability to manage a team effectively.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life insurance
  • Disability insurance
  • Paid time off
  • Unpaid time off
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