Harbor Group Management - San Antonio, TX

posted 5 months ago

Full-time - Entry Level
San Antonio, TX
Real Estate

About the position

Harbor Group Management Company is seeking an Assistant Property Manager to join our dynamic team in San Antonio, TX. As a multi-billion dollar real estate investment and property management firm, we pride ourselves on delivering exceptional customer service and creating exquisite living experiences for our residents. The Assistant Property Manager will play a crucial role in ensuring the efficient operation of the property under the direction of the Property Manager. This position is ideal for individuals who are passionate, goal-oriented, and possess strong communication skills. In this role, you will be responsible for managing resident retention and relations, which includes investigating and resolving resident complaints. You will also create and circulate various resident correspondence on a weekly, monthly, quarterly, and annual basis. Collecting and posting rent, managing delinquencies and collections, and attracting new tenants through effective leasing strategies will be key components of your responsibilities. Additionally, you will be expected to shop competition regularly to stay informed about their pricing, policies, and lease terms. Supervising and training property staff will also be part of your duties, ensuring that the team operates smoothly and efficiently. To succeed in this position, you must have at least two years of experience in property management or a related industry. Proficiency in social media platforms is preferred, as you will be expected to utilize these tools for marketing and communication purposes. Familiarity with real estate contracts and leases, along with developed leadership and communication skills, is essential. Experience in rent collections, posting to general ledger, and completing daily deposits will be beneficial. Familiarity with MRI software is a plus, and the ability to multi-task and prioritize effectively is crucial for success in this role.

Responsibilities

  • Manage resident retention and relations; investigate and resolve resident complaints.
  • Create and circulate weekly, monthly, quarterly, and annual resident correspondence.
  • Collect and post rent and manage delinquencies/collections.
  • Attract and educate new tenants; perform leasing as needed, and assist with the lease renewal program.
  • Shop competition regularly and have knowledge of their pricing, policies, lease terms, etc.
  • Assist in supervising and training property staff.

Requirements

  • At least two years in property management or related industry.
  • Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred.
  • Familiarity with real estate contracts and leases.
  • Developed leadership and communication skills, both verbal and written.
  • Experienced in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
  • Experience with MRI is a plus.
  • Ability to multi-task and prioritize.

Nice-to-haves

  • Experience with MRI software.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid Personal Time & Holidays
  • Free Long-Term Disability
  • Free Life Insurance
  • Short Term Disability
  • Wellness Perks
  • FinFit Health Finance Program
  • Employee Apartment Discount
  • Employee Referral Program
  • Employee Recognition & Awards
  • Volunteer & Community Service Opportunities
  • Tuition Reimbursement
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