Assistant Property Manager, Multifamily

$51,272 - $60,320/Yr

Multifamily - Seattle, WA

Full-time - Mid Level

Seattle, WA

Specialty Trade Contractors

About the position

The Assistant Property Manager at Pete Gross House is a pivotal role responsible for maintaining the community to a market-ready standard while ensuring a high level of service at all times. This position requires a proactive approach to building and motivating high-performing teams to maximize property performance. The Assistant Property Manager will assist the Property Manager in overseeing the overall operations of the property, which includes maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. In this fast-paced environment, the Assistant Property Manager will play a crucial role in providing superior customer service and communication to residents and prospects, enhancing customer satisfaction, and increasing renewals, revenue, reputation, and profitability. Responsibilities also include completing lease and renewal paperwork to ensure compliance with company standards, tracking and evaluating advertising and client traffic, and maintaining effective on-site staff through interviewing, hiring, and coaching as necessary. The role demands maintaining residents' files in accordance with company standards and ensuring a positive living environment through prompt conflict resolution and consistent follow-up. The Assistant Property Manager will also manage and maintain all aspects of the community budget and finances, working closely with leasing staff to meet leasing and marketing goals. This position is essential for the smooth operation of the community and requires a strong commitment to the Cushman & Wakefield mission of being the best national management company.

Responsibilities

• Ensure the smooth running of the community in a fast-paced environment.
• Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure compliance with company standards.
• Track and evaluate advertising and client traffic.
• Maintain and model the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of the on-site team, ensuring compliance with all policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain residents' files in accordance with company standards.
• Manage and maintain all aspects of the overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

Requirements

• Bachelor's Degree preferred; High School Diploma, GED, or Technical/Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills with excellent oral and written communication skills.

Nice-to-haves

• Experience in a fast-paced property management environment.
• Knowledge of local housing regulations and laws.
• Ability to work flexible hours as needed.

Benefits

• Health insurance coverage.
• Vision insurance coverage.
• Dental insurance coverage.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life insurance programs.
• Disability insurance programs.
• Paid and unpaid time away from work.