Assistant Property Manager, Multifamily

Cushman & Wakefield - Roswell, GA

Full-time - Mid Level

Roswell, GA

Real Estate

About the position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard and ensuring high-level service at all times. This role involves building and motivating high-performing teams to maximize property performance and assisting the Property Manager with various operational tasks.

Responsibilities

• Ensure the smooth running of the community in a fast-paced environment.
• Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure compliance with company standards.
• Track and evaluate advertising and client traffic.
• Model the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with day-to-day operations of the on-site team, ensuring adherence to policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain residents' files in accordance with company standards.
• Promote a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

Requirements

• Bachelor's Degree preferred; High School Diploma, GED, Technical or Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills.

Nice-to-haves

• Experience in a fast-paced property management environment.
• Strong leadership and team management skills.

Benefits

• Equal employment opportunity and affirmative action policies.
• Accommodations for disabilities as per ADAAA.