Assistant Property Manager (Part Time)

CubeSmart - Cudahy, WI

Part-time - Entry Level

Cudahy, WI

Real Estate

About the position

At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying 'you count'. As an Assistant Property Manager, you will play a crucial role in managing and maintaining the property while ensuring exceptional customer service. This part-time position offers a competitive hourly pay and a flexible schedule, with most shifts ending at 6:00 p.m. and Sundays off. You will be responsible for developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. This includes interacting face to face with customers, building rapport, and meeting monthly sales goals and metrics. Your responsibilities will also include walking the property to perform lock checks and showing units to customers. You will work both independently and as part of a team to rent self-storage spaces, sell store merchandise, manage the leasing process, accept payments utilizing our Point-of-Sale System (POS), complete daily bank deposits, and make courtesy calls to customers regarding late payments. In addition to customer service, property maintenance is a key aspect of this role. You will be required to perform daily walks of the property, clean the units and the property, and manage the opening and closing of storage doors, which may weigh up to 50 lbs. Maintaining the facility includes mopping, sweeping, changing light bulbs, cleaning out storage units, and ensuring that the storage facility meets company guidelines for cleanliness and safety. You will be part of a team that values making a difference, belonging, and growth.

Responsibilities

• Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
• Interact face to face with customers, providing excellent service and building rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform lock checks and show units to customers.
• Work both independently and on a team renting self-storage spaces and selling store merchandise.
• Manage the leasing process and accept payments utilizing the Point-of-Sale System (POS).
• Complete daily bank deposits and make courtesy calls to customers regarding late payments.
• Perform daily walks of the property and clean the units and the property.
• Open and close storage doors (up to 50 lbs.) and maintain the facility by mopping, sweeping, changing light bulbs, and cleaning out storage units.
• Keep a clean and safe storage facility to ensure conditions meet company guidelines.

Requirements

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.
• Valid driver's license and insurance with access to reliable transportation used during the workday.

Nice-to-haves

• Ability to work Saturdays.
• Some locations may require Sunday hours.

Benefits

• Tuition reimbursement
• Paid time off
• 401(k) matching