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Assistant Property Manager - Self Storage - Aurora/Highlands Ranch, CO
Stor-N-Lock Self Storage - Aurora, CO
posted 2 months ago
About the position
The Assistant Property Manager at Stor-n-Lock Self Storage is responsible for overseeing the daily operations of two self-storage facilities in Aurora and Highlands Ranch, CO. This full-time role focuses on providing excellent customer service, achieving sales goals, and maintaining a clean and safe environment for customers. The position requires strong interpersonal skills, the ability to adapt to various customer personalities, and a commitment to integrity and responsibility in managing property operations.
Responsibilities
- Provide excellent customer service to clients.
- Meet sales goals through unit rentals, unit insurance, and moving supplies.
- Conduct daily lock checks and property walks.
- Collaborate and communicate with vendors.
- Guide new customers through rental processes and agreements.
- Work independently on daily tasks and cooperate with team members.
- Lift and move items weighing 50+ lbs as needed.
- Run errands for the facility and travel to nearby store locations occasionally.
- Effectively communicate and craft professional emails.
- Manage cash with precision, balance receipts, and conduct collection efforts.
- Post payments and process daily bank deposits accurately and timely.
- Maintain accurate records and handle customer inquiries in person or by phone.
- Ensure the facility is kept to a high cleanliness standard through various maintenance tasks.
Requirements
- Strong sales and customer service skills.
- Minimum of two years of customer service experience.
- Minimum of two years of property management experience.
- Valid driver's license with access to reliable transportation.
- High school diploma or GED equivalent; college education is a plus.
- Ability to perform general physical maintenance tasks.
- Strong computer skills.
Nice-to-haves
- Spanish speaking ability is a huge plus.
- Experience in property management, retail sales, or customer-focused sales roles.
- Prior leadership roles and experience supervising others.
Benefits
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Performance bonuses
- Simple IRA program with company match
- LifeMart discounts on various products and services.
