Assistant Property Manager

Cushman & Wakefield - Washington, DC

Full-time - Entry Level

Washington, DC

Real Estate

About the position

The Assistant Property Manager at Cushman & Wakefield plays a crucial role in supporting the Senior Assistant Property Manager and performing property administrator duties when necessary. This position is designed to ensure a high level of professionalism and to foster positive relationships with tenants and clients. The Assistant Property Manager will be responsible for a variety of administrative tasks, including managing correspondence, coordinating office supplies, and assisting in lease administration activities. This role requires meticulous attention to detail and the ability to maintain organized property files, including leases and contracts. In addition to administrative support, the Assistant Property Manager will prepare and coordinate bid proposals and service contracts, manage aging reports, and ensure timely processing of invoices in accordance with established procedures. The role also involves coordinating tenant move-ins and move-outs, overseeing maintenance of work order and purchase order systems, and developing a comprehensive Tenant Service Package that includes tenant handbooks, newsletters, and events. The Assistant Property Manager will also be responsible for updating office procedures and ensuring that Certificates of Insurance for tenants and vendors are current. The position requires regular inspections of properties and participation in performance oversight of service contractors. The Assistant Property Manager will assist in the preparation of annual budgets and monthly financial reports, as well as lead initiatives to ensure tenant satisfaction and compliance with property management standards. This role is essential for maintaining the operational efficiency of the property and ensuring a positive experience for all tenants.

Responsibilities

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence.
• Coordinate office supplies in absence of a property administrator.
• Assist in lease administration activities, including abstracting leases and keeping the database current.
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
• Prepare and coordinate bid proposals and service contracts.
• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies.
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures.
• Coordinate tenant move ins and move outs, including furniture delivery and pick up.
• Oversee maintenance of work order and purchase order systems.
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants.
• Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager.
• Ensure Certificates of Insurance for tenants and vendors are up to date.
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval.
• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner.
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office.
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager.
• Participates in performance oversight of all service contractors who perform contract services.

Requirements

• High school diploma/GED equivalent; Bachelor's Degree preferred.
• At least 1 year of real estate property management or related experience.
• Proficiency in Microsoft Office Suite.
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines.