Assistant Property Manager

Full-time - Entry Level

Washington, DC

1,001-5,000 employees

Real Estate

About the position

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service.

Responsibilities

• Provide daily assistance and support to Property Managers in management of a commercial real estate property portfolio.
• Manage tenant and vendor relations to include keeping contracts and COI updated.
• Property scheduling and communication with tenants and vendors.
• Assist with accounting, reporting, and budgeting tasks.
• Assist with lease administration.
• Work with Property Managers to resolve building operations' issues.
• Work closely with vendors to ensure compliance with service contracts.
• Recommend and/or complete vendor contracts as appropriate.
• Ensure adherence to property owners' policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
• Answer office telephone as required and assist callers.
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
• Schedule building activity including move-ins/move-outs and verify insurance.
• Follow established A/R guidelines including contacting tenants regarding follow-up on rent payment status and assisting Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
• Review and ensure the accurate coding of invoices for payment.
• Assist Property Managers in the preparation of the monthly reporting package/financial reports according to owner's needs.
• Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
• Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
• Ensure compliance with management agreements.
• Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs.
• Understand lease types to assist the Property Manager with ensuring Lease compliance.
• Process Tenant billbacks expenses.
• Assist in the response and resolution of after-hour emergency calls as needed.
• Assist in planning and executing tenant events with management team.

Requirements

• Bachelor's Degree preferred.
• 3-5 years' experience in Commercial Property Management industry preferred.
• Excellent customer service skills.
• Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment.
• Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs).
• Basic accounting knowledge and skills.
• Good organizational skills.
• Attention to detail.
• Ability to multitask.
• Proficiency with Microsoft Excel and Word.
• Desire and ambition to learn and grow in Stream's property management department.
• Attributes which align with Stream's core values of Smart, Honest, Nice, and Passionate.

Benefits

• Competitive salaries
• Bonuses
• Medical/dental/vision insurance
• Pharmacy benefits
• Health savings account
• Flexible spending accounts
• 401(k) plan with company matching
• PTO
• Holiday pay