Assistant Property Manager

Mission Rock Residential - Clarksville, TN

Full-time - Entry Level

Clarksville, TN

Real Estate

About the position

The Assistant Property Manager at Mission Rock Residential plays a crucial role in managing residential operations and enhancing the living experience for residents. This position focuses on providing exceptional customer service, assisting with rental transactions, and fostering strong relationships within the community. The role emphasizes teamwork, attention to detail, and a commitment to the company's values of integrity, accountability, respect, relationships, inclusivity, vision, and empathy.

Responsibilities

• Manage payables and collections with attention to detail, quality control, and consistency.
• Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions.
• Help with marketing efforts to attract new and retain residents, such as community events and community outreach.
• Engage with the team, embodying Mission Rock's culture and collaborating with the Property Manager and fellow teammates.
• Maintain meaningful and effective communication through emails, phone calls, social media, and in-person conversations.
• Lease and pre-lease apartment homes, understanding lease requirements and compliance expectations, including providing tours of the community.
• Maintain a neat office/clubhouse and help out around the community.

Requirements

• Ability and desire to work within and lead a team.
• Strong customer service and communication skills, with a willingness to go the extra mile.
• Strong organizational and time-management skills, with attention to detail.
• Enthusiasm to empathize, collaborate, and engage with others.
• Desire to improve the lives of those around you with a solution-oriented approach.
• 2-3 years of customer service or sales experience.
• Adherence to Fair Housing best practices.
• Advanced computer skills, including familiarity with Microsoft Suite.
• Property Management skills/experience.

Benefits

• Career advancement and learning opportunities
• Bonus opportunity
• 14 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrue ten days (80 hours) of sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)