Assistant Property Mangaer

SWBC PEO • San Antonio, TX

315d

About The Position

This position is a key member of the community’s management team, sharing manager on duty responsibilities and assisting the Community Manager with administrative operations, including collections, workplace investigations, and regulatory compliance. Additional responsibilities upon request.

Requirements

• Able to read, write, speak and understand the English language.
• Experience using Microsoft Office and Outlook software, and working in database such as Onesite.
• Data entry, typing, and basic desktop publishing skills required.
• Able to communicate effectively with all levels of management, employees, residents, family members, and visitors.
• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
• Knowledge of current Federal and State laws pertaining to affordable housing communities (when applicable).
• Able to make independent decisions.
• Proven sales track record; effective selling and closing skills.
• Current, valid driver’s license, with access to personal vehicle for making trips to courthouse and bank, and to run errands.

Nice To Haves

• Bi-lingual in Spanish a plus.
• Familiar with guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA).
• Able to concentrate and remain productive in busy environment with frequent interruptions.
• Prompt and dependable, able to perform the required duties on a regular, predictable basis.

Responsibilities

• In the absence of the Community Manager, oversee the office and assume responsibility for all monies pertaining to the community.
• Show apartments and process applications for prospective residents.
• Assure that lease or rental agreements are properly completed and renewed.
• Lease apartments when needed based on staffing or traffic flow.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files per Section 42 and HUD requirements and company policies.
• Accurately process paperwork and ensure confidentiality of all data such as income, credit reports, assets etc.
• Post rent and prepare bank deposits.
• Make bank deposits daily.
• Initiate the lease renewal process.
• Prepare late notices, lease renewal letters, and assist the Community Manager with various managerial reports as requested.
• Assist with eviction of tenants in compliance with court order and directions from Attorneys and Community Manager.
• Take eviction paperwork and file at the courthouse according to legal requirements.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Inspect vacated apartments to determine the disposition of the security deposits.
• Ensure residents submit rental payments on time.
• Contact residents with delinquent balances to secure payment.
• Ensure late fees are entered into Onesite and collected from the resident.
• Participate in resident relations programs.
• Aggressively pursue resident retention.
• Assure prompt and positive action on all resident complaints.
• Continually provide excellent customer service to all residents and prospective residents.
• Communicate with residents about community news.
• Carry out supervisory responsibilities in the absence of the Community Manager.
• Work evenings and weekends as necessary; Encourage teamwork and promotes company philosophy.
• Attend required trainings and meetings.
• Become familiar with and understands the steps for emergency response, including building evacuation.
• All employees are responsible for maintaining a safe and secure environment for all community residents.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree