Assistant Restaurant General Manager
Montage Hotels - West Hollywood, CA
posted 16 days ago
About the position
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. At Pendry, It's All Because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us.
Responsibilities
- Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel's restaurants
- Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement
- Assist the General Manager with daily restaurant operations, floor support, special events, and restaurant reservations
- Assist with the recruitment, training, and development of personnel within the department
- Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
- Promptly addresses all operational issues with Management and Staff
- Maintain constant communication within the restaurant
- Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, Forbes standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times
- Responsible for maintaining the cleanliness and accuracy of the restaurant
- Responsible for maintaining systems, inventory, scheduling, cost and operational efficiencies
- Attend all restaurant daily line-ups and weekly meetings
- Ensure the department abides by all safety and sanitation policies
- Create and maintain staffing schedules, ensuring appropriate coverage
- Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
- Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
- Deliver on guests' expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside the scope of duties, based on business needs
Requirements
- Prior food and beverage supervisory or management experience
- Excellent verbal and written communication skills
- Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
- Microsoft Office products; Word, Excel, PowerPoint, and Outlook
- Embrace Technology - continually learn, adapt and master to new operating system
- Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses
- Knowledge of food and alcoholic beverages
- Knowledge of hotel food and beverage operations
- Budgetary analysis capabilities
- Ability to work a flexible schedule including weekends and holidays
- Luxury hotel experience, a plus
Benefits
- DTO (Discretionary Time Off)
- Healthcare benefits
- Health Savings Account and Flexible Spending Accounts
- 401 [k] retirement plan with company matching, fully vested, and loan option
- Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
- Fertility & Family Forming Assistance
- Parental leave pay differential
- Pet Insurance
- Hotel discounts
- Free meals
- Fitness & wellness discounts
- LinkedIn Learning membership
- Hearts of (insert brand)/Hearts of Pendry community engagement
- Associate's events throughout the year
