Assistant Restaurant General Manager

Church's Chicken - Memphis, TN

Full-time - Entry Level

Memphis, TN

Food Services and Drinking Places

About the position

The Assistant Restaurant General Manager (ARGM) at Church's Chicken plays a crucial role in supporting the Restaurant General Manager (RGM) in overseeing daily operations, ensuring compliance with company standards, and driving financial performance. This position involves hands-on management of restaurant activities, staff training, scheduling, and maintaining high-quality service and product standards.

Responsibilities

• Assists Restaurant General Manager (RGM) in ensuring all employees are trained.
• Assists RGM in maintaining appropriate staffing and prepares weekly schedules.
• Helps staff during high volume periods as needed.
• Assists in administering all paperwork in a timely manner.
• Assists in analyzing profit and loss statements and in meeting established sales plan for unit.
• Maintains and records accurate inventory.
• Understands, enforces and adheres to all company policies and procedures.
• Assists in maintaining all company operations standards and compliance.
• Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean facility at all times.
• Delivers consistent, high quality products daily, every shift.
• Performs other duties as assigned.

Requirements

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is required.
• Must have 1 year of supervisory experience working in the restaurant industry.
• ServSafe food safety training is highly recommended.
• Must have a valid driver's license and proof of valid insurance.
• Must be able to work a minimum of 40 hours per week.
• Knowledge of all restaurant policies, practices and operational and human resources procedures.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Knowledge of profit and loss statements.
• Ability to implement policies and procedures.
• Skilled in developing employees by coaching, counseling, and building strong work habits.
• Continuously working to improve customer satisfaction.
• Knowledge of recruiting and interviewing potential team members.
• Ability to supervise others.
• Manage conflict resolution.
• Create and maintain a positive work environment.