About the position
The Centennial Hotel is a premier hotel nestled in the heart of downtown Spokane, offering a dynamic and thriving work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at The Centennial Hotel means being part of a renowned property known for its elegant design, exceptional service, and prime location in the vibrant city of Spokane. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Centennial Hotel is committed to creating a culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a welcoming and inclusive environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Centennial Hotel presents a unique opportunity to be part of a distinguished hotel that is a pillar of the Spokane hospitality industry. As an Assistant Restaurant Manager, you will assist in overseeing the daily operations of our restaurant, ensuring exceptional service and culinary excellence. With your strong leadership skills, customer-focused mindset, and dedication to quality, you will help create memorable dining experiences for our guests. If you thrive in a fast-paced environment, have a passion for hospitality, and are committed to delivering outstanding results, apply now and take your career to new heights with us!
Responsibilities
- Assist in managing the restaurant operations, including staff supervision, scheduling, and training
- Ensure high standards of food quality, presentation, and service are maintained
- Collaborate with the culinary team to develop and execute menu offerings
- Monitor and analyze guest feedback to continually improve the dining experience
- Uphold sanitation and safety regulations to provide a clean and hygienic environment
- Foster a positive work culture and motivate the team to deliver exceptional service
- Handle guest inquiries, complaints, and requests promptly and professionally
- Assist in managing inventory, ordering supplies, and controlling costs
Requirements
- 2-3 years prior supervisory or management experience, prior hotel F&B experience preferred
- Ability to communicate effectively with customers and other Team Members
- Excellent problem solving skills
- Strong associate relations skills, and good conflict resolutions skills
- Prior cash handling experience
- Experience with scheduling, payroll and labor management
- Experience with MICROS POS system
- Prior Serve Safe Certification preferred
- TIPS or CARE CERTIFICATION
- CPR Certification preferred
- Must be able to obtain a Hepatitis A within 10 days of hire
- Able to work AM and PM Shifts
Benefits
- Competitive compensation
- Growth opportunities
- Supportive work environment
