Assistant Retail Branch Manager (Scottsdale Fashion Square)

$50,003 - $50,003/Yr

Currency Exchange Corporation Ltd - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

Credit Intermediation and Related Activities

About the position

The Assistant Retail Branch Manager at Currency Exchange International (CXI) is responsible for overseeing branch operations, ensuring compliance with policies, and delivering exceptional customer service. This role involves managing staff, maintaining inventory, and optimizing branch performance to meet budgetary goals. The position requires strong leadership skills and the ability to foster a collaborative and efficient work environment.

Responsibilities

• Ensure staff follow practices and regulations in the Retail Policy Procedure Manual
• Provide excellent customer service to store's clients
• Ensure store reaches the maximum performance in line with the budget
• Help to organize and ensure full training is carried out with all new employees
• Ensure appearance of branch is neat and tidy at all times
• Assist in ensuring adherence to CXI's retail security policies at all times
• Help in all ways to control operation and staff costs in branch
• Ensure all Money Laundering and Compliance regulations are adhered to at all times
• Ensure all inventories are reconciled on a daily basis in line with procedures
• Maintain adequate inventories of foreign and US Dollar currencies to support regular seasonal volumes
• Maintain sufficient stocks of foreign and US currency through wholesale inventory ordering
• Keep accurate and detailed records of all transactions, expenses, and inventory levels for accounting purposes
• Maintain excellent working relationship between CXI and the landlord for the facility we lease our branch location from
• Market the branch through referral flyer distribution, web marketing, and check cashing flyer distribution

Requirements

• High school diploma or GED
• 1 year of customer service experience
• 1 year of management experience
• 1 year of cash handling experience
• Proficient reading, writing, and mathematics skills
• Demonstrated problem solving skills
• Proficient interpersonal relations, communicative, and sales skills

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching