Assistant Retail Manager

$65,000 - $65,000/Yr

Pan Asia Supermarket - Overland Park, KS

Full-time - Entry Level

Overland Park, KS

About the position

The Assistant Store Manager Operations is a full-time on-site role responsible for overseeing the daily operations of the store, managing inventory, coordinating with vendors, and ensuring customer satisfaction. This position supports the Store Manager in creating and implementing strategies to optimize sales and profitability.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring efficient and effective functioning of all departments.
• Provide customer service, handle customer complaints and resolve issues in a professional manner.
• Process returns and refunds according to store policies.
• Supervise, train, and assist cashiers.
• Ensure the store is clean, well-organized, and visually appealing, with products properly displayed and labeled.
• Ensure compliance with company policies, procedures, and safety standards, as well as local, state, and federal regulations.
• Direct and support team members on department opening and closing procedures.
• Assist in achieving sales targets and improving store profitability by implementing effective merchandising and promotional strategies.
• Purchase product, monitor inventory levels, conduct stock checks and coordinate with suppliers to ensure adequate stock of product.

Requirements

• Strong communication, organizational and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Pleasant personality to assist customers in person and over the phone with general questions, special orders, and anything that affects and ensures good customer service.
• Must be able to work on holidays or weekends.
• Ability to travel to assist other stores during new store grand openings preferred.

Nice-to-haves

• Ability to speak Chinese language preferred.

Benefits

• Salary: starting $65,000/year, with potential upward adjustments based on performance.
• Work 55 hours a week.
• Health, Dental, Vision Insurance.
• Paid Time Off.
• Store Employee Discount.
• Flexible work schedule.
• Supportive and collaborative work environment.
• Opportunity for future store manager position.
• Can assist with the H1B visa application process for qualified candidates.