Assistant Retail Store Manager - Full Time - San Francisco Premium Outlets Livermore, CA

$49,920 - $54,080/Yr

Swarovski - Livermore, CA

Full-time - Entry Level

Livermore, CA

10,001+ employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Retail Store Manager at Swarovski is responsible for providing exceptional customer service and creating a memorable brand experience. This role involves leading and motivating a team, driving sales, and ensuring the implementation of service and sales plans. The Assistant Store Manager acts as a brand advocate, fostering customer loyalty and supporting the recruitment and onboarding of new team members.

Responsibilities

• Strive for excellence in every customer interaction
• Build a loyal portfolio of existing and new customers
• Act as a role model, leading by example with passion and enthusiasm
• Support recruitment, coaching, and motivating the team to drive business
• Implement the monthly service and sales plan, goals, and targets
• Facilitate the onboarding of new starters in-store

Requirements

• 1-2 years' experience in a multi-cultural retail environment
• Experience in attainable luxury, Fashion/Cosmetics/Lifestyle Brands
• Leadership and coaching skills
• Digital proficiency and learning agility
• Ability to establish trustful relationships

Benefits

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs
• Ability to participate in a sales incentive bonus program