Neiman Marcus - New York, NY
posted about 2 months ago
As the Assistant Sales Experience Manager for Personal Shopping at Bergdorf Goodman, you will play a pivotal role in enhancing customer service and building lasting relationships with clients. This position requires a strong focus on customer satisfaction, utilizing the tools provided to effectively manage and measure work while understanding the business's priorities. You will be responsible for leading a sales team, ensuring that they are equipped to deliver exceptional service and meet the needs of discerning customers. Your ability to multi-task and prioritize effectively will be crucial in this fast-paced retail environment. In this role, you will be expected to foster a collaborative team atmosphere, encouraging team members to excel in their roles while also delegating tasks appropriately. Planning and strategic thinking will be essential as you work to achieve sales targets and enhance the overall shopping experience for our clients. A bachelor's degree from a four-year college or university is required, along with proven experience in managing sales teams with a strong emphasis on customer service. To succeed in this position, you must demonstrate a commitment to excellence in customer service and possess the skills necessary to lead and inspire your team. You will be expected to perform each job duty satisfactorily, contributing to the overall success of Bergdorf Goodman and its reputation as a leader in luxury retail.