ASSISTANT SALES MANAGER

Dufresne Spencer Group - Harahan, LA

Full-time - Entry Level

Harahan, LA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Associate Sales Manager at Ashley HomeStore is responsible for supporting the Sales Manager in various management duties, ensuring effective operations within the showroom, and providing exceptional leadership to the sales and guest experience teams. This role involves reviewing sales metrics, assisting with customer-related issues, and coaching staff to achieve individual and team success.

Responsibilities

• Managing all departments in the showroom as directed by the Sales Manager
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals
• Assisting the Sales Manager with customer related issues escalating above the Guest Experience Manager
• Working with the Visual Presentation Manager regarding product placement
• Reporting changes in policy and other information to staff members
• Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager
• Coaching members of the staff to build individual and team success in a professional manner
• Learning about budgeted administrative costs including wages and supplies
• Gaining an understanding of the performance of employees and assisting them as applicable
• Ensuring complete and adequate documentation of procedures and tasks completed
• Completing various report functions in a timely manner
• Assisting with hiring, training, and coaching the sales team
• Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff
• Providing timely and effective communications
• Attending monthly staff meetings
• Other duties as assigned, essential or otherwise

Requirements

• High School diploma
• College degree in an aspect of Business is preferred
• Ability to present an insightful understanding of the company's Mission Statement, Core Values, Customer Belief System, Differentiators, and Disciplines
• Currently working in or has prior working experience in retail sales
• Completed orientation and has proven sustained success in current role
• Demonstrates consistent execution of the current job function as defined by the company
• Must not have any disciplinary documentation on record
• One year of prior management is preferred
• Must be willing to relocate into any current or future market
• Demonstrated working knowledge of Microsoft Office
• Ability to work retail hours including evenings, holidays, flexible hours and travel as needed
• Ability to work every weekend
• Exceptional communication and team building skills

Benefits

• Generous Paid Time Off (PTO)
• Opportunity for advancement
• Medical, Dental, Vision, & Retirement Benefits
• 401k Plan
• Employee Purchase Discounts of 30% or more