Assistant Sales Manager

$27,560 - $58,240/Yr

My Wireless - AT&T Authorized Retailer - Fort Wayne, IN

Full-time - Mid Level

Fort Wayne, IN

101-250 employees

About the position

The Assistant Retail Store Manager at My Wireless, an AT&T Authorized Retailer, plays a crucial role in supporting the Retail Store Manager in leading a team to deliver exceptional customer service and technology solutions. This position involves coaching team members, managing store operations, and driving sales performance in a fast-paced retail environment. The role offers opportunities for career growth and financial rewards through a commission-based structure.

Responsibilities

• Assist and support the Retail Store Manager in coaching and leading team members.
• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed on all sales and operation initiatives in a timely manner.
• Assist in maintaining location operations, staffing, inventory, and appearance.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top My Wireless Retail Store Manager.
• Maintain a fun, clean, and exciting work environment for customers and team members.
• Participate in marketing activities designed to maximize selling opportunities.

Requirements

• Management experience in a similar field, preferably in the Wireless Industry.
• Experience in retail or customer-facing sales environment.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operation standards.
• Ability to motivate, lead, and coach to results.
• Strong organizational skills and attention to detail.
• Highly effective communication and interpersonal skills.
• Must be at minimum 18 years of age, legally able to be employed in the US, and have a High School diploma or equivalent.

Nice-to-haves

• Bilingual (Preferred but may not be required depending on location).
• Bachelor's degree (Preferred).
• Retail or customer-facing sales experience in the telecommunications industry (Preferred).
• Experience prospecting through outbound calls (Preferred).

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Employee assistance program
• Vision insurance
• Life insurance
• Pet insurance